Pirean is delighted to announce that it’s pioneering service management solutions integration tool – SMBus – has been selected as a 2012 IBM Beacon awards finalist, in the category of “Outstanding Integrated Service Management Solution”.

The 2012 Beacon Awards recognize IBM Business Partners who have raised the standard for delivering innovative solutions and exemplary client satisfaction. The winning solutions demonstrate maximum client value by addressing real business issues.

Announced today, at the IBM PartnerWorld Leadership Conference in New Orleans, Mark Hennessy, General Manager of IBM Global Business Partners & Midmarket says:

“I would like to extend my congratulations for being selected as a 2012 finalist. Pirean’s nomination was among the best of hundreds received and certainly sets the standard for business excellence, creativeness and client success.”

WHAT IS SMBUS?

Pirean’s Service Management Bus (SMBus) helps clients to integrate disparate service management solutions quickly, reliably and at minimal cost. SMBus enables total transparency and empowers organisations to optimize system-to-system communications in a simple, fast and cost-effective manner. It provides a secure, reliable and flexible service management platform for enterprise wide service desk integration.