Customers research and source insurance products almost entirely online, often with little interaction with advisors or brokers. They need anytime access which is responsive across devices, they need to be able to provide information, tailor their policies and retrieve past quotes whilst only providing information when necessary.
We enable organizations to provide tailored user experiences based on information held about a customer’s existing products and interests. The user experience and interfaces adapt to a customer’s needs and context to provide frictionless journeys when researching, buying and maintaining their products and preferences.
We ensure customers feel that all products and services are part of a whole, every interaction behaves in a cohesive way and synchronization occurs across backend systems without effort. We enable users to manage their own credential and privacy settings to build trust while also providing self-service capabilities for merging and managing accounts.